Customer Testimonials
Staff very professional. I had engine issues with my 2017 Titan. They did a diagnosis and set appt date. Appt went smoothly and on time. Cost was the most pleasant part of the visit.
Was great customer service I am very happy and I wanna say Thank you to Nissan.
Jay and andrew were great, helped my mother in law get her new car! Very pleasant experience
excellant service
The service department was very knowledgeable and professional.
Getting my vehicle, what I call, "road ready" for a long trip is very important to me and something I express to my service tech and every time I bring it in for servicing or getting the vehicle road ready, I am truly amazed that the service tech knows my vehicle and makes certain that the vehicle is road ready.. I never have to worry about the safety of my vehicle and my guests always feel safe. My service tech meets or exceeds my expectations and I couldn't be any happier. Kudos to Orange Park Nissan Service ...
Came in for an oil change also got tires rotated which was recommended will be coming back to have some more work done
It was awesome as usual. The customer service is great the facilities is clean. The service is up to par mo complaints job well done.
The salesman is amazing. Only reason i walked away with a vehicle is cause of him.
I went to get my car serviced. I have no complaints at all. Melissa and Eric were so polite and professional. I will be returning for other repairs.
Whitney's Team is awesome. They are really good - did a video to show me what work needs to be done, sent me a text and email to keep me informed, and friendly staff.
Ron was my service advisor today he was also my advisor the last time that I came in. When Ron wrote up my service order he made sure to remind me that it was also time my 15,000 mile scheduled maintenance. Just like my first visit Ron was friendly and personable. Ron is a pleasure to work with.
My Rogue tire gadge was off
It was good
Great experience thank you from all your help.
Whitney my service advisor was “Truly Exceptional “ she literally found my wondering the lot, and handed me my keys and service inspection report. Thank you again Whitney for such an exceptional experience, and look forward to serving my vehicle with Nissan Of Orange Park.
Moses was amazing. Helped me get the car I wanted while showing me all the features and going the extra mile to make sure all my concerns and needs were met. Thank you so much Moses! EXCEPTIONAL CUSTOMER SERVICE!
It was a Saturday morning it was very busy and the wait was great I was kind of in and out thank you Rob
The service was exceptional .Just wasn't able to get car washed .
So I was at Nissan Of Orange Park and Keiron Hamill is my sales rep. He is and has been just amazing!!! He has made certain promises and he has come through on all of them in a timely manner! I encourage that anyone looking for a good deal and quality vehicle go see him!!
Thank you Josh and services center
Ron is great and easy to work with. He is professional, polite and strives to make his customers happy.
From start to finish it was a wonderful experience. Everyone was very, kind, great listeners and Mr. David Bright work hard to get me into a vehicle for the right price and that I would love. A+ IN MY BOOK
The staff is friendly, helpful, caring, and efficiently serviced my Murano. Robert did a wonderful job keeping me updated and ensuring I had transportation to work and back to the dealership to pick-up my vehicle when it was ready. The level of customer service was truly exceptional!
Awesome experience
The gentleman that helped me when I walked into the service center he was very nice and helpful he even got me a ride home and arrived back to pick up my car. I really appreciate that
Great service
Kendrick the sales rep was super friendly and respectful.He negotiated a few times with us as expected but in a polite non pushy way.Jay in finance was also friendly and respectful. Would buy from Nissan again and would recommend Kendrick to others! Overall good experience.
Kendrick in sales was super friendly and respectful.He negotiated a few times with us as expected but in a polite non pushy way.Jay in finance was also friendly and respectful. Would buy from Nissan again and would recommend Kendrick to others!
I had the pleasure of speaking to Steve Bristol. He was very informative, responsive and professional. Answered any questions I had and had the car cleaned and ready for a test drive well before I arrived. Highly recommend him
Great service, was able to get a replacement battery the same day without an appointment.
My husband and I had a great experience at Nissan of OP. I initially went in about a week ago to see about trading my vehicle, and was assisted by David Bright. We went back today to finalize the trade and make a purchase, and still received excellent service. David was great to work with and got us into a great vehicle that we really enjoyed. They had an awesome special going on that allowed me to get 5k over my trade which really helped offset some of the negative equity. We really appreciate all the help we received, as ...
I had a great experience. My car was ready. In no and my bill was reasonable.
Had the best experience!! Ms Sanchez told us everything about our new purchase. Everyone at this dealership was very pleasant to do business with!! Loved it!
Best investment i made out this year trading in crypto business and digital currency pulled my saving a lot higher than i expected and this is actually everything i've always wanted my entire life making $11,000 weekly was the best thing that has ever happen to me . Mrs Emily Alison gave me reasons to believe in her skills as a dedicated software forex expert, to all honesty i must say you did a very good job lady. reach out to her to secure a trade today Email:[email protected] Whatsapp:1(434) 373‑2110
Excellent Personal Courteous Informative Efficient Nissan of Orange Park are all these word in one
Got the repair done faster than expected
Sanchez was AWESOME!! I will definitely go to her again
Good overall!
Friendly people,very helpful all around
The Nissan service department is GREAT. It was very easy to schedule an appointment and we were truly Satisfied. Thank you
Salesperson JC was very nice. Explained in detail how everything works.
My advisor, Julea Kanouh did a great job in getting my routine maintenance completed at the expected turnaround time so I wouldn't miss my doctor appointment. That was much appreciated!!! Nissans are great cars and the only reason I don't plan to buy another one is because I'm hoping my next car purchase will be the Tesla.
Everyone is always pleasant and extremely helpful they go above and beyond for with customer service
Dealership is always clean and staff is very friendly, service appointments run on time and keep you up to date.
Awesome experience. Thanks !
Very thorough inspection; kept me informed of the progress and I felt the service was outstanding! I especially liked the car inspection video that was sent to me showing what needed to be serviced.
It was long even though I had an appointment
Sales department isn't too bad, we have actually bought 4 vehicles from them within the last three years. The service department on the other hand is the biggest conglomeration of incompetent buffoons I have ever had the misfortune of dealing with. They charged us for work that they clearly never did, we were told afterwards that they forgot to do it but they sure as hell didn't forget to charge us for it. They did eventually do it but in the process they took parts off of my wife's Titan and lost them, yes lost them and apparently ...
My first visit was great. My service rep Robert was outstanding. He kept me informed of the status of my car through the entire process I have selected Robert to be my Representative for all of my future visits!
No hassles.
Awesome
Enjoyable, friendly, and free popcorn 🍿
Everyone is always so pleasant and nice
Very pleasing and extremely helpful The salesperson was extremely helpful the financial aid was great
I had a great experience with Chris O'Neal and technician Eric this week in servicing my Titan. From the quick appointment to the convenient drop off, to the diagnosis of my problem and the timely and clear communication on the status from Chris and Eric, the service was first class. I would highly recommend Chris and the Nissan of Orange Park team and will continue to use them in the future.
We keep coming back here because of how excellent there service are.Staffs are really nice as well. so thankyou!
Service was great thank you for getting me in earlier for my appointment and taking care of me in a record setting time
Best used car salesman around ! See Jermaine if you want a deal !
I think Nissan services are Awesome compared to others that I’ve experience in my past
My service advisor Michelle is amazing. She always makes sure we are well taken care of and extremely happy.
Awesome experience everyone I go and then take a million surveys like this and it's ok
Professional and quick service with great results. Have recommended and will be back. Great job
Listened, explained everything, very personable, I liked the video showing me everything under my car so I could understand any issues
Each time I bring my car in for service I always receive exceptional customer service. I recommend them to all of my friends.
Loved the video of the mechanic inspection report! Complimentary Uber drop off service made the appointment easy to coordinate. All work done timely. Very satisfied.
Josh is always a pleasure. He always makes sure my issue is 100% resolved before I leave.
Amazing staff! Whitney was great to work with and Josh was great also!! Will return and recommend all my friends and family
I bring my vehicle here, because they are professional at providing great service! See you again next time.
Keep me informed of need repairs, quick and efficient and car is riding like how it’s supposed to with the much needed repairs
The ability to receive a video of your car's service being performed is amazing. I wish every service department offered that. Thank you for the timeliness with my appointment as well.
Whitney, the service writer was great, very informative all the way to the completion of my service. Will Highly recommend this service department. And will only bring all my vehicles and my service vehicles to them.
It was good , everythind was ok , my oil change i always do with nissan . N
The service was great. You need a pest control service in the snack and coffee area!
Nissan of Orange Park is amazing! Michelle was AWESOME from start to finish and made sure I was up to date in every aspect. Kenneth Jones (who inspected my vehicle) explained the issues perfectly. I highly recommend them!!
The service was excellent and above all, salesmen was better than average working with the customer service was excellent
We do the great job for my car and details are good and wash my car
It took them 7 hours. I wish they would have told me sooner they didn’t have 4 of the tires I wanted in stock so I could plan accordingly or change to a different brand of tire they didn’t have in stock.
Needed parts installed on new pickup. Called and got part ordered and appointment time. At arrival service department got me in and out. Great job.
Salesman Steve was great. Very genuine and honest. No pressure to buy. I was shown the vehicle I was interested in. He explained all the features and we went on a informative test drive. I would highly recommend Steve and Orange park Nissan.
Friendly staff and when I took my car in for service it wasn’t that long. Would definitely recommend this dealership. I enjoy my visits there.
My experience was pleasant and I waited under 2 hours for my 20k checkup and oil change. All good!
Josh lead person went over and beyond and extremely professional! He took time with us doing our visit.
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