Customer Testimonials

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Yelp Sep 17, 2026

Terrible dealership, stay away! Wouldn't recommend giving them any money at all but if you feel like you just have to buy a vehicle from them, do it all online. Under no circumstances should you go into the showroom, you're welcome!

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Yelp Sep 6, 2026

Amanda is a really sweet girl and everyone there is real understanding and gets the job done

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DealerRater Sep 1, 2026

Avoid them at all costs! If you feel you absolutely must buy something from them do it online, don't go into the showroom, learned the hard way!

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Yelp Aug 19, 2026

It's a car dealership. Our salesman Joseu was your typical salesman/floor manager. Had all the answers with 50% accuracy and tried to convince you that you were getting the best deal ever. Fist bump celebration with his Bros after securing enough commission on my sale to get that in-ground pool he's always wanted. Got the car we wanted with an issue we didn't. Dealership can't resolve it, claiming it's up to Mother Nissan. Got the car we wanted? Yes. Did we get a good deal? Nope. Fortunately it's only money that I can't ... Read More

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Yelp Jul 31, 2026

It's time to clean up your shop, especially outside by the service. Always new people with short fuses. Not the friendliest service people. Always a wait. Won't go here if it wasn't convenient location. May need to use private auto shops.

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DealerRater Jul 22, 2026

Service center is very disappointing, techs just searching to make money off the customer. Inspections nearly everytime miss serious issues and or don't correct the issues properly. Nissan Corp. Just patch fixing the problems plaguing the Nissan Rogue Engine issues, to cause other serious issues in intake and exhaust systems.

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DealerRater Jul 10, 2026

Liar, straight to the point, him a Sean Cowley need to make there quota, don't stress boys......

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Yelp Jul 6, 2026

I purchased a Nissan Armada from this dealership for nearly $60,000 and also purchased an extended bumper-to-bumper warranty. The dealership also advertised a lifetime powertrain warranty. Over the last four years, I have had every service performed here, including oil changes, brakes, tires, and all recommended maintenance. Unfortunately, my experience when I actually needed warranty support has been extremely disappointing. A previous repair was delayed because the dealership had never properly filed my lifetime powertrain warranty paperwork. I had to contact the warranty company and Nissan myself to get the issue corrected. More recently, I was told I needed a nearly $900 ... Read More

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Yelp Jun 28, 2026

Rude bitch named Angel Robinson calls me, and when she finds out I am not interested she hangs up on me.

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DealerRater May 1, 2026

First off, the good. I like my truck and Jake the kid who sold it to me always answers my emails or calls. I had an issue and the GM stepped in and made it right. I would feel comfortable recommending Orange Park Nissan to my friends and family now that I know their after sales support is solid.

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Yelp Apr 9, 2026

Thieves and crooks. I bought a $27 k Kicks and the final bill was $34k. None of the numbers were discussed with me. Total ripoff! Don't waste your time and money here.

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DealerRater Apr 9, 2026

Avoid them at all costs. I bought a Kicks that had a sticker of $27 k and after everything was added in the final cost was 34k! Ripped off. They didn’t explain anything Thieves and crooks. Stay away!

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Yelp Mar 26, 2026

The sales people were very helpful but I would NEVER buy a car or truck from them again. I bought a 2025 nissan frontier and 2024 Murano totally almost $100K. I paid off the frontier before the first payment was due and have been trying to get my GAP insurance refund for almost a year. I've emailed and called them numerous times without any results. If you do buy from them DO NOT use their finance people. they will scam and rip you off

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Yelp Feb 26, 2026

We bought a brand new car on Monday. Brought it back on Wednesday due to malfunction. They're fixing it, but how can we have confidence in a car with 10 miles on it that's already malfunctioning? Essentially, my daughter is now stuck with a $26,000 defective Nissan.

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Yelp Jan 28, 2026

My experience buying a Nissan Rogue from this dealership has been very disappointing. Dan Like - Regional Director (Director regional) Sean Cowley - General Manager (Gerente general) Christopher Oneal - Service Director (Director de servicio). General Manager, Sean Cowley, Just 3 months after buying the vehicle, the truck went into recall, and since then it has been an ordeal. I have contacted the dealer on multiple occasions looking for a solution and to this day they have not given me any clear or effective answer. They sell the vehicle without properly warning the problems and, when a serious situation arises such ... Read More

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DealerRater Jan 28, 2026

My experience with buying a Nissan Rogue at this dealership has been extremely disappointing and worrying. Just 3 months after buying the vehicle, it went into recall. Subsequently, I received an official letter warning that during the use of the vehicle there is a risk that it will FIRE or even that the ENGINE WILL FALL while it is in motion. This is not a minor detail: it is a serious risk to life. Since then I have sought help and to this day they have not given me any real solution. The dealer has shown no interest or urgency, despite ... Read More

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Yelp Dec 3, 2025

Salesman can't even answer simple questions about their inventory, try to get you to come in when they won't even answer simple questions whether they have what you're looking for. Been doing business with them for a long time. Because of this disrespect from salesman, probably won't go back.

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DealerRater Sep 28, 2025

I was with a friend when she purchased a new vehicle. The lack of professionalism is where I will start. The first office in the right side of the showroom apparently is the “pow wow” room where all staff congregate in and out of. I was sitting at one of the sales person’s desk and could hear the profanity coming from multiple people in that office. The finance person, Jay Simpson, was also completely rude and condescending to my friend that was purchasing a new vehicle. First the finance guy said it’s a law that you have insurance ... Read More

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Yelp Jul 17, 2025

I came to Nissan of Orange Park because of a vehicle I saw listed online at a reasonable price, but the in-person experience was frustrating and felt misleading. The advertised price turned out to be nowhere near the actual cost -- the OTD (out-the-door) price was over $5,000 higher than what was shown online. They even tacked on a $2,000 fee that, when questioned, they casually said was "totally optional" and could be removed. That felt really scummy and deceptive, as if they were hoping customers wouldn't notice or challenge it. To make matters worse, when I raised concerns ... Read More

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DealerRater Jul 4, 2025

I went back and worked with Tony who….was… AMAAAAAZING! He never hesitated to answer my questions, didn’t avoid them or use any sales tactics! He was very matter of fact and if anything really went to bat for me when talking to finance getting my GAP included in the negotiation! If anyone is wanting a straight forward experience I would suggest working with Tony. His office is right by the coffee machine! I also have to give some love the Finance Director Jay who more than made up for not charging me the correct down payment when I ... Read More

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DealerRater Jul 1, 2025

Ronny and Tony were great. Jay and Frank were great too. Love the Pathfinder Platinum.

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DealerRater Jun 12, 2025

Walked in stressed to find a vehicle for my boyfriend!! Tony lafreniere has assisted us in find us a vehicle.. would recommend yall to everyone!! Mr Tony has hooked us up with a great new car ! Thank you .Definitely a pleasure and place to make your new purchase. See Tony in sales .. thank you for everything Tony bro you awesome .

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DealerRater Jun 8, 2025

I bought a new vehicle from Nissan of Orange Park and it was the best vehicle purchase experience I've ever had. From beginning to end Nissan of Orange Park was outstanding. Nick Rosa helped me by phone and had me well on my way before I arrived. Shortly after arrival Nick introduced me to Steve Bristol and Steve was extremely helpful in finding exactly what I wanted, down to every little detail. Finally, Jay Simison finalized the deal on the paperwork side and made it a painless finish. Nick, Steve and Jay are incredible at what they do and ... Read More

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Yelp May 19, 2025

This was a classic bait and switch. They kept on sending me marketing material custom to my car because I get all of my service done there. They promised me that they could get me in my same car of the year with a lower interest rate, lower terms and with the same payment that I'm in right now. I was even willing to throw in another car, but as soon as I got there, they put me in contact with a sales woman named Brooke. She had an extremely bubbly personality and at first seemed like a good ... Read More

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DealerRater Mar 28, 2025

Excellent service. Had a very good experience. Tony is pleasant to work with. Got all I wanted in my purchase!

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DealerRater Mar 1, 2025

Best place to purchase a vehicle no matter what your credit score is they will make it have happen The service team and the sales team are awesome

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DealerRater Jan 4, 2025

The people took the time to make sure everything was good. Made sure that I left happy and made sure car was inspected for safety

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DealerRater Dec 29, 2024

Everyone I dealt with was very nice and Helpful! Service was great! Will be going back!

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DealerRater Dec 16, 2024

Have had a no hassle experience with friendly knowledgeable staff. Even with less than perfect credit they have put me in a very clean solid truck. I’m thrilled!!! Tony Lafreniere was my sales person and along with the rest of the gang have gotten me back on the road. Thank you all at Orange Park Nissan!!!!

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DealerRater Dec 15, 2024

Great costumer service! Tony Lafreniere was a joy to deal with. I’ll definitely come back to look for my next purchase.

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DealerRater Dec 3, 2024

Always a great experience when I come here. The service team always exceeds my expectations.

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DealerRater Nov 23, 2024

Tony Lafreniere went the extra mile to get our deal done. The vehicle we selected was in perfect condition and at a good value. I would recommend them.

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DealerRater Nov 18, 2024

Had such a great experience with Tony! He was able to get me into a brand new car quick and easy and he got me a great deal!

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DealerRater Nov 16, 2024

Enjoyed the experience. If you need a new vehicle come to nissan of orange park, and ask for Tony Lafreniere.

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DealerRater Nov 15, 2024

Was an amazing helper definitely recommend him did the best job ever ,Was a perfect experience for a first car.

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DealerRater Nov 14, 2024

Got my first car here at Nissan of Orange Park, Tony Lafreniere, was my sales advisor and did an AMAZING JOB! I very much recommend coming here to purchase and get with Tony if you can.

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DealerRater Oct 2, 2024

Tony provided Excellent service on the purchase of a Nissan. He explained all details of the vehicle

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DealerRater Sep 30, 2024

Buyer Beware: The Vehicle Price you pay will include a charge for $2,995 for a service they call Orange Park Nissan Advantage. Even after you tell your salesperson you do not need that service because you live over 2 hours away and would not use it. My sales person Joseph (Cowboy) told me ok no problem and that he would remove that charge. He asked me sign to quote sheet with the Nissan Advantage charge removed and said they will go check my credit. Of course, this sheet they now claim magically went missing. I went through the sales process on 8/28 and ... Read More

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DealerRater Sep 17, 2024

Tony and the crew went above and beyond. Help us get the vehicle that we bought which was a 2015 Nissan Frontier SV Crew cab that wasn't easy. They didn't stop trying and I thank them for that from the manager to the salesman kudos to you all!

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DealerRater Aug 19, 2024

I highly recommend Tony Lafreniere! He was my sales advisor and he was great! Very personable and easy to talk to. NOT one of the pushy salesman at all! He made my car buying experience very easy, comfortable and quick! So if you are in the market for a vehicle go see Tony at Nissan of Orange Park!

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DealerRater Jul 26, 2024

I was in a very difficult place extremely upside in my Armada. It was a few days past my son reached out needing a ride to an eye appointment. Divine intervention stepped on the scene through one of his friends in need of a ride to the same appointment. Upon exiting my SUV he said if you ever need another vehicle I work for Nissan of Orange Park. A few days later I was blessed to purchase a 2022 Nissan Pathfinder SL with no down payment. Thank you Tony LaFreniere for such an outstanding experience 👏

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DealerRater Jul 19, 2024

Tony LaFrenrier did an excellent job. He went above and beyond when delivering the car and getting all the details correct. I highly recommend him and Nissan of Orange Park

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DealerRater Jul 1, 2024

After becoming frustrated due to poor service for the past several years at Nissan of the Avenues, I switched to Nissan of Orange Park to service my 2017 Nissan Rogue. Right from the start I was impressed with the professional and courteous way I was treated upon entering the service area. Robert checked me in and my service advisor was Whitney. Whitney was absolutely amazing and later got me a vehicle to use when it turned out my car would take a few days to repair. The rental ended up needing a tire repaired so I waited. In the waiting room, ... Read More

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DealerRater Jun 22, 2024

I recently leased a new Ariya, my sales experience was wonderful! My sales person, David truly knew the vehicle and coached me on how to use all the features. The finance manager, Jay was helpful and fun to work with. Frank, the sales manager helped me get to the payment I needed. The entire staff was truly amazing. Chris, the service manager got me set up for my future appointment to have it detailed. Mandy checked on me to make sure I was well taken care of!

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DealerRater Jun 21, 2024

I had a pleasant experience great customer service excellent salesman great managers excellent Finance team I'd recommend anybody looking for a car to shop with Nissan of Orange Park!

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DealerRater Jun 18, 2024

Mark was Great. He thoroughly went through everything. I enjoyed working with him. I even referred my sister and she got a car as well. Very friendly and professional.

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DealerRater Jun 4, 2024

I'm not going into a Tirade about the experience I had. I was a co-signer for a friend (Older Female) to purchase a vehicle. All started of in normal fashion. However your Rep has gotten sour. After a test drive an issue was noted and the Rep was informed. His reply was "that's normal". After that my friend was asking questions but he ignores and walks off. It was also noted that He "stayed away" from us quiet a bit. In short my friend inquired about the issue (Transmission) with a certified Tech and ... Read More

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DealerRater Jun 2, 2024

Mario was excellent! Quick and easy process and was quoted the best price for my trade-in and new vehicle.

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DealerRater Jun 1, 2024

A1 very professional hard working and very professional this is a great dealership and go see Steve Bristol at Nissan of Orange Park

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DealerRater Jun 1, 2024

I wasn’t pressured, had great deals and left with the car I wanted. Definitely would send a friend to this dealer.

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DealerRater May 31, 2024

Nissan of Orange Park...the absolute best. The entire staff..immediately made me feel like a family member. Like I mattered. They listened and put me in exactly what worked for me. The car and payments. But Ms. Brooke and Mr. Jay...BOMB BOMB BOMB...Go see them and tell them I sent you.. I won't get any credit but you will get alot of love and a car. Go see them..all sales reps are great!

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DealerRater May 30, 2024

Mark was excellent. Easy to talk too, great personality. Would recommend him and the dealership. Great experience

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DealerRater May 30, 2024

Thank you, Mark!I got helpfull information.It was pleasure work with you! Thank you!

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DealerRater May 29, 2024

We live in Port Saint Lucie and purchased from your dealership because you had the vehicle we wanted (Infiniti Q50 Red Sport). That said, we were happy to meet Parker Harding and deal with him. The rest of your sales team was also supportive and friendly.

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DealerRater May 27, 2024

David took the time to ask the right questions and listened to our responses. He did not waste our time with cars we would not consider. He was knowledgeable and shared his expertise with us to ensure we knew what we were getting with the many features.

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DealerRater May 27, 2024

Top notch customer service. They make you feel at home. Very laid back. Salesman Mario Lee did not push like salesmen from other dealerships.

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DealerRater May 26, 2024

Friendly and knowledgeable staff made for a great car buying experience! We will buy all of our new Nissans from Nissan of Orange Park, they have earned our loyalty!

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DealerRater May 24, 2024

They all was very friendly great staff fast service I recommend them to anybody just grateful

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DealerRater May 24, 2024

The staff at Nissan of Orange Park was very helpful with assisting me with the purchase of a vehicle. The finance manager Marty is awesome and will work with you to get you in a vehicle. I'm very satisfied with my business here.

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DealerRater May 23, 2024

Staff was friendly, effecient. Management honored the Advertised Price. Took only 4 hours to complete sale and drive home in our new Pathfinfer.

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DealerRater May 23, 2024

Great service by Sales and very professional knowledge by the dealer and team. Will strongly recommend

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DealerRater May 22, 2024

Unforgettable experience and great customer service with Bryan from start to finish. I was well taken care of.

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DealerRater May 22, 2024

Everyone I interacted with was very friendly. Mario Lee was very helpful and kind. Sometimes buying a new car feels very daunting but I didn't have that experience this time. I would recommended them to everyone looking for a car.

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DealerRater May 21, 2024

Steve Bristol went above and beyond to make everything go smoothly. He also kept us well informed along the way about timing and next steps.

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DealerRater May 19, 2024

The entire staff are very friendly My Guy i dealt with at the dealership was Mark Herrera

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DealerRater May 19, 2024

David Bright has assisted me with the purchase of several vehicles . He makes the best choices for me as he knows my taste and comfort needs. He is a very caring and effective sales person who uses his expertise for the aid of his client.

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DealerRater May 17, 2024

I had the best experience at Nissan of Orange Park. Their staff is courteous, are knowledgeable and willing to do whatever it takes to get you what you want. I went "just looking" and ended up with a new car! I highly recommend you buy your next car here! Thank you Brooke, Marty and Sean!!

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DealerRater May 17, 2024

Very nice. Pleasant. Knowledgeable. I enjoyed speaking with the salesman that helped me. He was nice.

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DealerRater May 11, 2024

Very good experience polite and knowledgeable on the products. Finance gentleman was able to answer all my questions

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DealerRater May 11, 2024

Incredibly unprofessional interactions with multiple reps of this company. Months of back and forth because of simple repeated errors. Wouldn't recommend to friends and especially not to family.

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DealerRater May 9, 2024

Parker and Marty from the finance department were patient and very kind. Marty understood my financial situation and did everything he could to get me in my vehicle

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DealerRater May 9, 2024

Ray was such a big help, made my shopping experience super easy and it was a quick process

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DealerRater May 9, 2024

Palmer Harding worked hard to maximize profits for Nissan of Orange Park. He’s a great employee for you. He’s personable,respectful and smart.

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DealerRater May 4, 2024

They were very helpful especially it being my first time purchasing a car. They made sure i understood and felt comfortable with the whole process.

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DealerRater May 2, 2024

Glenn lepkowsky was a wonder to buy from he helped us find the perfect model for my wife and got us all set to walk away that day with the nissan sentra my wife fell in love with.

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DealerRater May 1, 2024

Scott was great, he really put in the work to get my business. Definitely will recommend Scott and Nissan of OP.

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DealerRater May 1, 2024

I worked with Mark Herrera and Bryan Perez as the Sales Representative and Manager who assisted me. Both were very professional and worked to get a good deal for me on the car I was looking for. Mark approached me in the service center and ran the numbers on the possibility of a new vehicle. After several attempts he found a deal and a car that suited my needs. He turned the process over to Bryan who was a joy to work with and made sure I understood everything I was signing. Would recommend both to any friends and family ... Read More

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DealerRater Apr 29, 2024

Had a great experience at this dealership: my salesman was very helpful and accommodating. Finance manger was not pushy and made it fun and not stressful at all. Thanks to Steve & Jay! I got exactly what I wanted with a payment I’m comfortable with!

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DealerRater Apr 29, 2024

Always a pleasure whether getting car service or purchasing a vehicle. We would definitely recommend this dealership,Whitney, Marc and Scott

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DealerRater Apr 29, 2024

They were great. I just wish I would have gotten a second key. Is this a possibility

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DealerRater Apr 29, 2024

Service and the sales department are great I have bought all my cars there and great people

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DealerRater Apr 29, 2024

Very friendly, quick and knowledgeable. Great to work with Parker and his co workers. Please!

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DealerRater Apr 26, 2024

Had a great experience with the dealership. Brooke was great would purchase from there again!

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DealerRater Apr 24, 2024

Building was very clean and the staff was pleasant and willing to work with us to make our needs met

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DealerRater Apr 22, 2024

Very professional, no pressure Steve took his time to explain all of the features of my car and the differences between mine another i was continplating on buying. This process an enjoyable one. Didn't take 5 to 8 hrs to get it done either.

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DealerRater Apr 21, 2024

My experience with this Nissan dealership was unexpectedly pleasant and fun. Glen Lepkowsky and Frank Ritzert were considerate and accommodating. I have a wonderful new vehicle without the stress of buyers remorse. Great job everyone!!

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DealerRater Apr 21, 2024

Mark and Bryan were very professional and persistent. They went above and beyond to find a deal I was happy with.

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DealerRater Apr 19, 2024

Brooke was so nice and sweet ! she also made sure I was okay the whole time which I loved!

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DealerRater Apr 18, 2024

Desmend and Frank were very professional and helpful throughout my car buying process. Desmend was patient and diligent in finding the right vehicle for me without pressuring me to purchase. They both made this experience wonderful and I am enjoying my new Pathfinder 😊

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DealerRater Apr 17, 2024

The sale person and financial person did a great job with the sale of the car

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DealerRater Apr 14, 2024

I was highly satisfied with the service I received at my visit to the Nissan of Orange Park! if your looking for a car for afford price, I would highly recommend here! Also, look for Steve when you do visit. He’s amazing!!!

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DealerRater Apr 14, 2024

One of the easiest transactions I have done in a long time. I will definitely return.

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DealerRater Apr 13, 2024

When dealing with service Samantha great to deal with. When trading seemed a better choice than waiting months for my pathfinder to be repaired Steve and all the others were great to work with.

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DealerRater Apr 12, 2024

Fantastic group of people. I finally got the Nissen Sentra and I am so glad. I love the color. Parker and Bryan were great. The manager Marty was friendly and courteous and even called me the day after I got the car to tell me they would help with any questions I had. Even the finance man was knowledgeable and friendly. The only negative was the small bottles of water. Not fresh.

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DealerRater Apr 10, 2024

This dealership handled my time well and was able to get me out the door at my monthly payment

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DealerRater Apr 9, 2024

Good experience ...Ray was a great salesman and very helpful in explaining our vehicle...we also really liked the financial guy Jay...he made sure we understood the fine print.

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DealerRater Apr 9, 2024

Had a great experience had Nissan Andrew hembrick was very helpful and informative everything went eell

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DealerRater Apr 8, 2024

Great to work with. David had the up most confidence in my ability to be able to get the truck that I wanted. Jay in finance was as well.. Thank you.

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DealerRater Apr 5, 2024

Some of the staff are awesome, friendly and takes care of your needs. Great Job

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DealerRater Apr 3, 2024

Had a good time, walked away happy! Scott was awesome to work with. Enjoying the new truck.

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